Problems logging out: Difference between revisions

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>Mr Doom Bringer
Firefox
>Mr Doom Bringer
whoops, screwed that up.
Line 5: Line 5:
In rare cases you may not be able to log out.  If this happens, please try the following:
In rare cases you may not be able to log out.  If this happens, please try the following:


*#: Close all instances of your browser.
# Close all instances of your browser.
*#: Open a single instance of your browser.
# Open a single instance of your browser.
*#: Browse to a page other than ROBLOX - www.google.com for example.
# Browse to a page other than ROBLOX - www.google.com for example.
*#: On Internet Explorer use Tools->Internet Options->General->Delete Cookies.
# On Internet Explorer use Tools->Internet Options->General->Delete Cookies.
*#: On Mozilla Firefox, go to Tools->Options->Privacy->Show Cookies->Remove All cookies
# On Mozilla Firefox, go to Tools->Options->Privacy->Show Cookies->Remove All cookies
*#: Browse to www.roblox.com.  You should see that no account is logged in.
# Browse to www.roblox.com.  You should see that no account is logged in.


We know this is a buy in certain situations and will fix it as soon as possible.
We know this is a buy in certain situations and will fix it as soon as possible.


Thanks!
Thanks!

Revision as of 17:44, 17 March 2007

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Thank you!


In rare cases you may not be able to log out. If this happens, please try the following:

  1. Close all instances of your browser.
  2. Open a single instance of your browser.
  3. Browse to a page other than ROBLOX - www.google.com for example.
  4. On Internet Explorer use Tools->Internet Options->General->Delete Cookies.
  5. On Mozilla Firefox, go to Tools->Options->Privacy->Show Cookies->Remove All cookies
  6. Browse to www.roblox.com. You should see that no account is logged in.

We know this is a buy in certain situations and will fix it as soon as possible.

Thanks!