Problems logging out: Difference between revisions

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>Builderman
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>Mr Doom Bringer
Firefox
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In rare cases you may not be able to log out.  If this happens, please try the following:
In rare cases you may not be able to log out.  If this happens, please try the following:


*1: Close all instances of your browser.
*#: Close all instances of your browser.
*2: Open a single instance of your browser.
*#: Open a single instance of your browser.
*3: Browse to a page other than ROBLOX - www.google.com for example.
*#: Browse to a page other than ROBLOX - www.google.com for example.
*4: On Internet Explorer use Tools->Internet Options->General->Delete Cookies. On other browsers use the appropriate command to delete cookies.
*#: On Internet Explorer use Tools->Internet Options->General->Delete Cookies.
*5: Browse to www.roblox.com.  You should see that no account is logged in.
*#: On Mozilla Firefox, go to Tools->Options->Privacy->Show Cookies->Remove All cookies
*#: Browse to www.roblox.com.  You should see that no account is logged in.


We know this is a buy in certain situations and will fix it as soon as possible.
We know this is a buy in certain situations and will fix it as soon as possible.


Thanks!
Thanks!

Revision as of 17:43, 17 March 2007

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In rare cases you may not be able to log out. If this happens, please try the following:

    1. Close all instances of your browser.
      Open a single instance of your browser.
      Browse to a page other than ROBLOX - www.google.com for example.
      On Internet Explorer use Tools->Internet Options->General->Delete Cookies.
      On Mozilla Firefox, go to Tools->Options->Privacy->Show Cookies->Remove All cookies
      Browse to www.roblox.com. You should see that no account is logged in.

We know this is a buy in certain situations and will fix it as soon as possible.

Thanks!