Community Guidelines: Difference between revisions
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Revision as of 21:41, 8 May 2008
Introduction
At Roblox we have a simple 3 strikes system for dealing with Abuse Reports. When a player is reported a moderator checks what was going on at the time to make sure it's a real offense. The real offenses is listed below. Once we've decided the player did something wrong, by our standards, then the following actions are taken.
- Reminder - kicked out of the game and asked to read the Terms of Service again
- Warning - again kicked out and asked to read the TOS
- Three-day Ban - kicked out and not let back in for 3 days
- Account Deletion - that account and all associated places, Robux, tickets, and items are deleted
Deletion may look harsh but the player had at least three chances to learn the rules of Roblox and didn't change their behavior. It's easy to protect your account. Just play by the rules! Moderators also have the power to ban for 7 days and 14 days at a time, and will excercise this power if necessary. If you play by the rules then you can play without interruption.
What about false reporting or threats of being reported? Well, the moderators look at the entire chatlog from the server, and look to see if anyone was doing anything against the rules. Sending in a report does not mean that the person you reported is going to automatically be banned, it means that one of the moderators will look at what everyone was saying and decide the proper action. Accusing someone is not enough to get them banned. And, reporting people for silly things just wastes our time as moderators. Spamming the report system is not tolerated and will result in action taken against you instead of the person you reported, especially if the moderator has a lot of reports and you're wasting their time.
Please note that one report is enough. making more isn't going to speed up the process, and will actually make it slower. Report the user once, and make sure that you tell in the report what it was the offender was doing.
Reportable Offenses
- Swearing
The use of bad language during in-game chat or on forum. This includes using fake letters like * or @ to disguise the swearing or shortening a phrase to just the first letters (a.k.a. acronym). If we as moderators can figure out what the swear word would be then it counts as profanity.
- Threatening or Intimidating
Any action or verbal dialog that may threaten or intimidate another player is prohibited. This means real world threats. Threatening to bloxx someone or push them into lava is part of the game. Don't say things like, "I'm going to find you and hurt you," which is a real world threat.
- Spamming
Sending useless messages to another user is prohibited. Posting lots of useless text on the forums is prohibited as well.
- Advertising
Constructive comments and criticism of ROBLOX are welcomed throughout the game. Any promotion of other products or services on ROBLOX is prohibited.
- Asking user for their password, account trading
Asking another ROBLOX user for their password, either in-game or through messaging is strictly prohibited.
- Sexually oriented conversation
Any sexually oriented chat or behavior is prohibited. This includes trying to get players to date you, and threatening them sexually.
- Identifying information in profile or in chats
Any information in your user profile or chats that would allow a person to identify you will result in a warning (for your own safety) plus possible edit of your profile by an administrator. Placing information such as your street address, hometown, name, school, age, etc. can allow people to find you, which would be a bad thing. Hobbies, or game you play would be OK, but not revealing information. If you think some information may not be OK to tell to others, ask your parents before adding it to your profile.
- Place Prizes
Promising to give Tix or Robux for completing or winning a place/game is not allowed. We understand many people are honestly trying to give the prizes but there are too many scammers. Any place offering a prize will be moderated.
So what's not a real offense?
We don't consider these real offenses - Calling each other silly names like noob and dummy, shooting each other in games set up for bloxxing combat, killing members of your own team, pushing each other off terrain that is high. Those things are just part of the game. Also, we can't enforce the rules of any one's world so if you want a "no killing" place then take out the weapons and dangerous terrain!
Remember that your rules on your place are not reportable, so if your place says "don't steal the flag" and someone does exactly that, we won't do anything to that someone. You must make your own systems to deal with them if you want custom rules enforced, we won't do it for you.
However, players can be given a Reminder when their behavior is very mean spirited and repeated over and over. This is a game for having fun, so ruining some one's fun is considered an offense.
Account Deletion Actions
Severe violations of ROBLOX Community Guidelines will result in immediate deletion of a user account. Some actions are so bad that the player doesn't get three strikes.
- Predatory Behavior
Any actions of a predatory nature will result in the immediate destruction of a user account and a report will be filed with the authorities. Asking users about their real information and stalking fall under this category.
- Offensive Account Names, Profiles, or Place descriptions
Accounts with obviously offensive text will be immediately banned.
- Accessing another user's account
Maliciously accessing another user's account will result in immediate take-down of your account.
- Impersonating a ROBLOX Administrator
Any user who impersonates a ROBLOX administrator or employee, either through chat or their profile will have their account taken down immediately.
- Using Exploits, Glitches, or attempting to bypass ROBLOX security
Users found to be using exploits or glitches or in other ways attempting to get around the rules of ROBLOX will be deleted. Such activities should be reported immediately to an Admin and not used for personal gain.
Image Upload Guidelines
Roblox allows users to upload their own images for the purpose of decorating their character and places. All uploaded images are screened by human moderators. Inappropriate images are removed from Roblox. Users who upload egregious content may be warned or banned (depending on level of offense). All images must be suitable for viewing by kids aged 4-124.
- Guidelines
- No imagery that would not appear in a G-rated movie
- No advertisements/material from competing brands (be they online games or plastic building block toys)
- No images with subversive intent
- No images with offensive text
- No images with drugs or drug related items
- No nudity or suggestive images
- No gory or bloody things
- No real guns/swords/other weapons
Admin shirts
Admins shirts, when named "admin shirts" are no longer allowed. Because these can case confusion on the part of the Moderators, we will sometimes give the wrong punishment because we thing someone is trying to impersonate a Developer, when they just have an "admin shirt" on.
Any other name than "Admin" is perfectly acceptable. Staff, VIP, etc. is fine, just no more "Admin" shirts.
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